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Frequently Asked Questions

We're happy to offer a 30-day money-back guarantee on all our instant downloadable digital items! Just a Heads up! Items purchased with a discount or gift coupons aren't eligible for a refund. If you need to request a refund, please get in touch with support within 30 days of your purchase, and be sure to include your order number and the product name. For those of you who purchased our published books from Amazon, Waterstones, or other online bookstores, please check their respective refund policies, as they only apply to purchases made through their respective stores. We're here to help if you have any questions!

We reserve the right to decline future refunds for customers with excessive or repetitive returns. All return requests already made will be honoured.

If you have questions about our policy or issues with products, please reach out to support.

You can easily pay for your digital products using PayPal or Stripe at our online store! Click the "Checkout" button when you're ready to finalise your purchase. Feel free to use any major debit or credit card for your payment. After your transaction is complete, you'll receive an email with download links for your purchased products—conveniently located in one place. If you'd rather not set up a PayPal account, no problem at all! You can select the Guest Checkout option instead. PayPal and Stripe's fraud prevention measures will remain in place for these transactions to provide added security. For physical goods, such as our published books, please refer to Amazon, Waterstones, and other online bookstores selling our books for payment options. Happy shopping!

After your purchase, you will receive an email containing the gift card and instructions on how to use it. The card can be used as payment for any products we have in our Online Store. When someone receives a gift card from our Online Store, they can purchase any downloadable products within the store. To redeem the gift card, the recipient should enter the card code, which is located in the email accompanying the gift card, into the checkout field. A gift card/store credit can not be used to buy another gift card. Valid payment method by Debit/Credit Card through PayPal or Stripe only.

For our digital products, yes. You will need an account to complete your purchase and to receive your download links.. This helps you to stay on top of your future orders, enjoy faster checkouts, and keep your favourite items in sync! Just enter your email address, and we'll send you a special link that will sign you in right away. Don't worry if you don't have an account yet – we'll automatically set one up for you! This account helps you track your purchases and serves as a handy backup.

By purchasing any of our products from our site or third parties, you receive a non-exclusive, non-transferable license to use them for personal purposes only. You cannot redistribute, sell, or modify these products in any way not explicitly outlined in the license agreement. Our digital products can be downloaded and stored on your devices. All of our digital and print products are intended for personal use only, by international copyright law. We reserve the right to take legal action to enforce these terms and protect our intellectual property.

Welcome! The information on this website is meant to be general and helpful. We, at [Mind & Body Coding Systems®], aim to keep everything up to date, but we can't guarantee accuracy or reliability. Please use the information here carefully and at your discretion. Remember, you're responsible for ensuring our products and information meet your needs. While we do our best, there might be some errors, and we can't take responsibility for them. Our website features content that we own or have permission to use. Please don't reproduce it or reference any posts without giving us credit. You do not have our permission to use any material on our website for commercial or non-commercial use. You may see links to other websites here — these are provided for your convenience and don't imply endorsement by us unless related to Mind and Body Coding systems. Unless a product is related to us on such websites, we aren't responsible for their content. We strive to keep the website running smoothly; however, it may be temporarily unavailable due to maintenance or technical issues beyond our control. Thanks for visiting!

We want to keep things clear! Any disputes arising from our website or contracts for the purchase of digital and physical products will be governed by English law and will be subject to the jurisdiction of the courts of England and Wales.

We want you to be well-informed! While we strive to offer great services, we don't make any warranties, expressed or implied. It's always best to consult with your healthcare provider before making any changes to your medical treatments or prescription medications.

Your privacy is super important to us! We promise to keep all your conversations, personal data, and any information you share with us completely confidential. We will never share or sell your information to anyone.

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